ImagiWonder Tabletop Water Fountain Elephants Near Palm Tree and Tiki Hut: Home & Kitchen

Description

Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. Something we hope you'll especially enjoy: FBA items qualify for FREE Shipping and Amazon Prime.If you're a seller, Fulfillment by Amazon can help you grow your business. Learn more about the program. QUICK TIPS: Read the instruction manual for operation and troubleshooting. Make sure the fountain pump is properly immersed in water. Do not overfill as it will start spilling water when the fountain runs. See the instruction manual. All pumps are tested. If you hear pump noise then it is because the pump is not properly immersed in water (try putting in more water, refer to instructional manual) or not properly placed / laying flat inside the fountain (try place adjusting the pump position slowly inside the fountain until pump noise goes away completely). To get the most life out of the water pump, never keep it running without water and turn off the fountain when not in used. DIY TROUBLESHOOT ISSUES: What if my water pump starts making noise? Please refer to the steps below to clean the pump. Unplug the water fountain from the power source and gently pull out the water pump from the water tank. Remove the pipe from the pump. Slowly and gently remove the top cover of the pump (this is the side where you have the plus/minus switch for water flow control). With a tweezer take out the propeller and clean from all circular sides. Insert the propeller back and put the top cover back until it fits from all side. Attach the pump to the pipe and place it in the tank. Make sure it is laying flat inside the fountain. Add water and plug it back again. Why I have to fill water frequently? The water refill of the fountain depends on the humidity and temperature of the surrounding environment. Higher temperature means water will evaporate quickly. Some water also ionizes and evaporates as water flows and falls from the fountain. What if my water pump stops working? If the LED lights are working then it means that the water pump is probably clogged. Please follow the steps below to clean the pump. Please try this first. Unplug the water fountain from the power source. Pull out the water pump from the water tank gently. Move the plus/minus switch back and forth a few times. This should help the propellers. Place it back in the tank again. Make sure it is laying flat inside the fountain. Add water and plug it back again. See if this solves the problem. Try this a couple of times. If the above does not work then lets do detailed cleaning. Please refer to steps below. Unplug the water fountain from the power source. Pull out the water pump from the water tank gently. Remove the pipe from the pump. Slowly and gently remove the top cover of the pump (this is the side where you have the plus/minus switch for water flow control). With a tweezer take out the propeller and clean. Insert the propeller back and put the top cover back until it fits from all side. Attach the pump to the pipe and place it in the tank. Make sure it is laying flat inside the fountain. Add water and plug it back again What if my fountain is leaking? All of our products are packed in poly-form and exterior box labeled FRAGILE. However sometimes despite all the care item may still get damage during shipping / handling and develop miniature pores which can cause water leaks. Leaks can also develop due to material expanding or contracting with temperature during the initial use. Please mail us via Amazon if leaks occur for support / return.

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